By Brian Gilliland, Principal Consultant, Data Center
Virtualized environments are becoming more and more prevalent in modern businesses. The ability to deliver a consistent user experience across any device anywhere in the globe
is an extremely powerful business tool – but it has to be implemented correctly for it to work.
Implementing Virtual Desktop Infrastructure (VDI) for your organization can make your users love or hate you; we put together our best practices to ensure it’s not the latter.
Focus on the end user
When implementing VDI, the end goal must be a seamless end-user experience. If your applications aren’t responsive and the interface is clunky and slow because your data center can’t bring you what you need fast enough, then end users aren’t going to want to use the solution. Remember, they are comparing this experience to a local desktop. Cutting costs everywhere may seem like the best idea when you’re in the planning and design phase, but guaranteeing your end users have a VDI environment they actually can, and want to use is tantamount to success.
Deliver powerful information
One of the key benefits of a virtualized environment is a seamless transition between a virtualized desktop and a physical one. When you migrate a user to a VDI environment, take stock in what applications and data a user needs from a day-to-day perspective – then try to figure out what they could need on a monthly basis. If you forget to migrate your expense reporting application or you can’t access your personal data, then the solution is doomed from the start.
In that same vein, you can allocate resources much more generously in a VDI environment. Running powerful business reports and manipulating large amounts of data can be done quickly in a properly-proportioned VDI environment. Don’t forget to show your users what they are capable of doing with your VDI deployment.
Provide secure environments
Increased security is another key benefit of a virtualized environment. Instead of managing hundreds of devices and endpoints, you manage access to a single environment. However, you do have to make sure that access is granted correctly. Using two-factor authentication and a VPN connection in combination is a great way to grant access. Likewise, ensuring your virtual desktop is properly segmented on the network (as you would a physical desktop) is vital to maintaining a secure VDI environment – but is often overlooked.
Train (all) employees
Developing an effective training program is vital to managing your VDI deployment’s success. But remember that it’s not just end users that need training – your IT help desk needs to be able to respond to tickets as well. While 46 percent of VDI deployments experience a reduction in incident response time or incidents in general, you still must be able to respond to user problems. Being unable to help a user can quickly lead to that user hating your VDI initiative.
As far as success goes, the statistics are in your favor. 70 percent of IT managers report they are satisfied with the financial returns of a VDI deployment. 78 percent say that their applications are at least as responsive as they were before virtualization.
And, most importantly, 80 percent of users utilize VDI initiatives at least as much as a normal environment – if not more. But don’t put your organization’s future to chance. Accudata’s expertise from the device to the data center can provide a solution to any IT situation you might be facing.
Contact Accudata today and learn how our VDI experts can help make your deployment as successful as possible.